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Crain’s New York Business

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“The report provided the first comprehensive, post-pandemic industry assessment, one that demonstrated consumer confidence is low, taxes are too high, occupancy is a fraction of what it was pre-pandemic, and the lack of cash-flow presents a potentially fatal problem to the industry.”

“The survey gives the clearest snapshot yet of the impact of the Covid-19 pandemic on one of New York’s preeminent industries.”

Crain’s New York Business

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Niki Franzitta | Vice President, HANYC

CLIENT STORIES

Nalini understood how serious our need was for primary research and a primer to help elected officials appreciate the unique concerns of our industry sector, hospitality in New York during the first year of COVID. Nalini deployed all her resources, and her team designed a methodology that included conducting research by reaching out to our membership, all small business owners who were hard-pressed to find time to cooperate.

Nikki Franzitta
Vice President, HANYC

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